Welcome to Upgrade Solution, we are the leader in computer parts. We offer quality name brand components at drastically reduced prices. Our ability to purchase high volumes of quality components allows us to sell far below our competition. Providing an honest value combined with first-class customer service is our goal. We are confident you will be pleased with our service, selection and overall value.

Upgrade Solution honors the price that we advertise and never added any additonal cost without our customers authorization. Customers have the right to place any quantity they want as long as they commit to what they ordered. In addition, your order guarantee will be shipped out on time in the same business day if you placed before 3:00 PM (PST).

Upgrade Solution has been known as the number one computer component company that has great service in RMA (return material authorization). We have very small percentage in RMA. Memory is about 1%. Harddrive is about 2%. And CPUs is 0.5%. As we have mentioned above, our goal is to sastisfy our customers needs with great service and high quality components. The majority of our customers stay with us and been purchasing our components since the first day of grand opening because we have the best service and great products. We will be more than happy to answer any questions that you have about our components or compatibility issue you concern.

If for any reason you are not 100% sastisfied and want to exchange or return, 3 business days would be the maximum days that take us to process your RMA. Our techinal support department will contact you if you have any techinal questions and concerns about the parts that you purchased. We will not be sastified until we meet our customers' needs.

"After an exhaustive search for the best deal on 168 Pin memory, you guys beat everyone else by far! Thanks!"

- John Siefert, Tulsa Oklahoma

"Thanks for the quick turn around time and awesome deal. You have a customer for life!!

- The Computer Doctor, Long Island NY


UPGRADE SOLUTION'S POLICIES

  1. Lifetime warranty on all memory.
  2. 60 days warranty for CPUs, Hard-drives, and other components. (starting from the day you received your order)
  3. RFB is refurbished parts.
  4. Absolutely no return or exchange without a copy of invoice.
  5. No return or credit after 7 days receipt of material.
  6. 15% restocking fee will be applied on any returning non-damage working items in seven days.
  7. Walk-in customers may pay higher price than promotional latest price on website.
  8. Shipping charges are not refundable

 
2737 W EDINGER AVE
SANTA ANA, CA 92704
Phone: (714) 850-9796
Fax: (714) 850-9707
M-F 10am-6pm PST
sales@upgrade-solution.com
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